Our client is one of the largest Plumbing and HVAC Manufacturer Representatives in B.C. We are seeking a Customer Service Rep to join our dynamic team of professionals.
Essential Responsibilities:
+ Provide technical support on plumbing products & services to customers and distributors, including application and pricing assistance.
+ Assist outside sales representatives and distributors on opportunity identification, quotation, order entry, production tracking and shipping.
+ Build relationships with customers, distributors, and internal personnel to enhance long term business growth.
+ Utilize pricing tools to complete competitive professional quotations.
+ Support outside sales representatives with quotation follow-up and competitor activity reporting.
+ Create Specification packages for target customers.
Preferred Qualifications:
+ Strong verbal and written communication skills.
+ Proven planning and organization abilities.
+ Excellent customer service and listening skills.
+ Demonstrated competency in contributing to the success of the team.
+ Knowledge of Microsoft Office applications.
We provide benefits that are industry competitive and focused on employee well-being.
+ Healthcare.
+ Competitive compensation packages to reward skills and performance.