View all jobs
Control Centre Operator
Remote, Ontario · Customer ServiceWork from home - Remote opportunity
As the Control Centre Operator you are responsible for operating Building Automations Systems, troubleshooting HVAC calls remotely and providing guidance and advice to Property Managers, Security, Trades and others in multi-residential buildings.
Operations are 24/7 and require the Control Centre Operator to work shifts on a rotating basis.
RESPONSIBILITIES
Essential Duties and Responsibilities include, but are not limited to the following:
REQUIREMENTS
As the Control Centre Operator you are responsible for operating Building Automations Systems, troubleshooting HVAC calls remotely and providing guidance and advice to Property Managers, Security, Trades and others in multi-residential buildings.
Operations are 24/7 and require the Control Centre Operator to work shifts on a rotating basis.
RESPONSIBILITIES
Essential Duties and Responsibilities include, but are not limited to the following:
- Monitor Building Automation Systems in client buildings from Control Center or Remotely.
- Operation of HVAC Systems and response to Critical Alarms.
- Data Entry, Running Reports, and Computer Maintenance.
- Support customers by providing telephone and computer assistance.
- Work will often be independent and without direct supervision outside of business hours.
REQUIREMENTS
- Secondary school diploma with post-secondary technical education/certification
- Building Environmental Systems Technician (BES) an asset
- Basic knowledge of HVAC System components such as Air Handlers, Boilers, Chillers, and Variable Frequency Drives.
- Excellent communications skills, both verbal and written.
- Exceptional problem solving, organizational and time management skills are essential.
- Excellent Customer Services skills.
- Previous experience in handling confidential or sensitive information.
- Strong organizational, time management and multitasking skills.
- High level of sound and independent judgment, reasoning, and discretion