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Sales Assistant
Rexdale, ONPosition: Sales Assistant
The Sales Assistant position offers a fantastic foot in the door opportunity and provides excellent growth potential within the heating industry. If you are seeking a dynamic role with room for professional development, this is an ideal opportunity to launch your career in sales within the heating industry.
The Sales Assistant works as a member of the Inside Sales Team, focusing on driving profitable sales in the heating segment for our client. Reporting to the Hydronic & HVAC Product Manager, the Sales Assistant supports the team by accurately quoting, processing orders, providing customer support, and coordinating with vendors.
Responsibilities:
The Sales Assistant position offers a fantastic foot in the door opportunity and provides excellent growth potential within the heating industry. If you are seeking a dynamic role with room for professional development, this is an ideal opportunity to launch your career in sales within the heating industry.
The Sales Assistant works as a member of the Inside Sales Team, focusing on driving profitable sales in the heating segment for our client. Reporting to the Hydronic & HVAC Product Manager, the Sales Assistant supports the team by accurately quoting, processing orders, providing customer support, and coordinating with vendors.
Responsibilities:
- Identify and interpret products from job specifications, scopes of work, and RFQs for quoting.
- Enter customer requests for quotes, orders, and returns into the ERP system accurately.
- Contact vendors to obtain project pricing and negotiate better pricing when possible.
- Coordinate customer returns with minimal impact on the customer and vendor while maximizing profitability.
- Provide accurate information, troubleshoot customer issues, and assist with technical solutions.
- Familiarize oneself with relevant vendor catalogues.
- Collaborate effectively with different departments within the organization.
- Experience with wholesale heating distributors and commercial heating equipment.
- Proficiency in Microsoft Word, Excel, Adobe Acrobat, and Order Entry Software.
- Analytical, organizational, and planning skills.
- Strong business acumen and ability to manage multiple priorities in a fast-paced environment.
- Excellent written and verbal communication skills.
- Outstanding customer service skills.