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Inside Sales Representative

Barrie, ON · Customer Service

We are looking for a motivated and well-spoken Customer Service/Inside sales representative to join our team. The inside sales representative will be responsible for communicating with customers, understanding their needs, and ensuring a smooth sales process. 

Responsibilities:
  • Communicating with customers, answer inbound calls from potential customers, process orders, and following up on leads and questions.
  • Understanding the customers’ needs and identifying sales opportunities.
  • Answering potential customers’ questions and sending additional information per email.
  • Keeping up with product and service information and updates.
  • Creating and maintaining a database of current and potential customers.
  • Explaining and demonstrating features of products and services.
  • Staying informed about competing products and services.
  • Upselling products and services.
  • Researching and qualifying new leads.
  • Closing sales and achieving sales targets.
Skills & Qualifications:
  • High school diploma/GED.
  • Previous experience in the waterworks industry a plus, and or a related sales position preferred.
  • Excellent communication skills, both verbal and written.
  • Good organizational skills and the ability to multitask.
  • Excellent phone and cold calling skills.
  • Exceptional customer service skills.
  • Strong listening and sales skills.
  • Ability to achieve targets.



 
 

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