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Technical Account Manager
Greater Toronto Area, Ontario · SalesJoin an industry leader! As the Technical Account Manager, you will be responsible for developing and maintaining sales within a specific business unit and ensure that the business plans for each of our product lines are implemented. Territory - Ontario, primarily GTA.
Duties and Responsibilities
Duties and Responsibilities
- Customer relationship management
- Establish connections between customer and CSR’s to ensure day-to-day fulfillment, requests, issues are resolved in a timely/efficient manner
- Develop prioritized account growth plans including annual forecasting and budget
- Manage account profitability – profit contribution
- Deliver assigned sales KPIs (call frequency/maintaining/building/reporting/progressing targets/identifying new targets)
- CRM compliance against Call Prep and Product Reporting – Action items and account updates
- Tracking sales opportunities by Principal and product
- Actively participate in local industry events, trade associations, etc.
- Execute sales activity relative to slow/dead stock
- Monitor contract balances and advise customers of inventory still to be shipped.
- Minimum 5 years’ experience in Industrial and outside technical sales
- University degree in Chemistry or Engineering
- Experience in industrial processes, water treatment, filtration & purification technologies a requirement
- Competency in Salesforce, Sales Management Systems and Microsoft Office or equivalent
- Exceptional skills in developing and maintaining client relationships and proven ability as a self starter
- Proven track record in developing new sales and accounts