We have an immediate opening for an experienced Inside Sales Representative who is committed to providing superior customer service to their clients.
Reporting to the Branch Manager, responsibilities include assessing the customer needs promptly and efficiently, making product recommendations, providing accurate information regarding the product details, taking sales orders, and ensuring that delivery times and information are recorded accurately to ensure that we exceed the customers’ expectations.
- Responsible for promptly and efficiently assessing customer needs and making product recommendations
- Ensuring customers are provided with accurate pricing, inventory, and delivery information;
- Make sales calls to new and existing customers to maintain relationships and to cultivate additional business;
- Preparing quotations and process orders on behalf of outside sales staff;
- Responding to customer’s requests and inquiries in a timely manner;
- Achieving sales targets and objectives as set by manager;
- Understanding customer needs and promote and up sell products;
- Adheres to company safety policies and regulations;
- Purchasing of some special-order products
- 2 to 5 years’ experience in a similar role, preferably within a plumbing & heating wholesale distribution environment
- Effective in using Microsoft Office, Excel, and Outlook; and knowledge of AS400 system would be an asset.
- High level of commitment to exceptional customer service;
- Excellent problem solving, interpersonal and communications skills;
- Knowledgeable of industry products;
- Must have excellent telephone skills.
- Demonstrated initiative with the ability to work individually and in a collaborative team based environment;
- Requires a self-motivated team player capable of managing multiple priorities in a rapidly changing environment;
- Highly organized in prioritizing work and multi-tasking;
- Ability to work alternate on call weekdays and weekends
- Ability to run a counter balance forklift & reach truck, training is available
An excellent opportunity for an ambitious, career minded individual who wants to be part of an organization where advancement is a reality.
Excellent compensation and benefit package.